geral@aprova.pt
Customer Satisfaction Form
Thank you for your opinion.
Completion of the Customer Satisfaction Form
IDENTIFICATION
*Name
*How did you find out about Aprova?—Please choose an option—Through a Real Estate AgentInternet/Redes SociaisAdvertisingRecommendation
*How likely are you to recommend our services?—Please choose an option—Extremely LikelyVery LikelyUnlikelyNot Likely
CUSTOMER SERVICE QUALITY
*Easy to contact our employees:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
*Speed and efficiency in forwarding the matter:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
*Friendliness and cordiality of our employees:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
SERVICE QUALITY
*Competence and technical knowledge of our employees:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
*Speed in the responses given by our employees:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
*Performance and speed in solving doubts / problems:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery UnsatisfiedSpeed and accuracy in the execution of your instructions:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
*Suitability of the presented solutions to your needs:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
*Clarity, objectivity, and relevance in the information provided:—Please choose an option—Very SatisfiedSatisfiedIndiferenteUnsatisfiedVery Unsatisfied
GLOBAL EVALUATION
*On a scale of 0 to 10, where 0 is very dissatisfied and 10 is very satisfied, how satisfied are you with the service provided by Aprova?—Please choose an option—109876543210
APROVA EXPERIENCE
Aprova is the entity responsible for processing personal data. All data provided to APROVA is treated in accordance with the applicable legislation, in accordance with the privacy policy available for consultation on our website https://aprova.pt. The data collected in this form will be stored by computer and will be treated confidentially and used for the purpose of analysing the quality and improving the services provided.
*I have read and accept the conditions of confidentiality of personal data.
I authorise APROVA to share my testimony on the Website and Social Networks.
*Signature: